Reference

How rc888 Handles Your Personal Information

This Privacy Policy sets out exactly what data rc888 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby.

Account data protectionJazzCash, Easypaisa, Raast payment dataCookie and device dataYour right to access or delete dataDirect contact for data requests

Explore the Lobby Read FAQ

CONTACT OUR TEAM

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold on your account, contact us directly through any of the channels below. For payment-related data queries — such as a JazzCash or Easypaisa transaction we have on record — have your transaction reference ready so our team can locate the record quickly.

Team online

Email Support

Send your data request or privacy query to our support email. Include your registered account email and a short description of what you need.

Live Chat

Open the chat widget in your account dashboard. Our support team can log a formal data request and confirm a response timeline for you.

Account Help Centre

Log in, go to Account Settings, and use the Data and Privacy section to submit a deletion or correction request directly from your profile.

What Information We Hold and Why

rc888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with rc888, we collect your name, email address, date of birth and the mobile number linked to your account wallet. If you deposit using JazzCash or Easypaisa, we record the transaction reference and the wallet number you send from — not your full

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wallet PIN or password. Raast transfers similarly log the bank account reference and transfer ID for reconciliation. We also collect device identifiers, IP address and session data each time you access the lobby, whether on mobile or desktop. This data is used strictly to verify your
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account, process withdrawals, detect unauthorised access and meet any obligations that apply under local law in eligible regions. We do not sell your personal data to third parties. Payment data is retained only as long as required for transaction records and any applicable regulatory retention window.
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If you close your account, we will anonymise or delete personal data subject to any legal hold that may apply at the time of your request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

rc888 applies encryption to account credentials and payment references stored on our servers. Cookies help us keep your session active and remember your lobby preferences across visits. You can manage cookie consent through the banner shown on your first visit or through your browser settings at any time. Data retention periods vary by data type — account details are held while your account is active, and payment records are kept for the period required by applicable rules in your eligible region.

Encrypted Account Storage

Your login credentials and linked wallet numbers — including JazzCash and Easypaisa references — are stored with encryption. We do not hold your wallet PINs.

Cookie Controls

We use session cookies to maintain your logged-in state and analytics cookies to understand lobby usage. You can withdraw consent through browser settings without losing your account.

Retention and Deletion

Account data is retained while your account remains open. On verified closure, personal data is deleted or anonymised, subject to any legal hold under your jurisdiction.

Third-Party Sharing

We share data only with payment processors like Raast, Easypaisa and JazzCash networks as needed to complete transactions. We do not sell data to advertisers or brokers.

Common Questions About Your Data at rc888

These are the privacy questions we hear most often. If your question is not covered here, reach out through live chat or the Account Settings data request form.

We collect your name, email, mobile number and date of birth at registration. If you deposit via JazzCash or Easypaisa, we also log the wallet reference and transaction ID for that payment.

No. We only record the wallet number and transaction reference returned by the payment network. Your PIN is entered in your own wallet app and never passes through our system.

Log in, go to Account Settings, and use the Data and Privacy section to submit a data access request. Alternatively, contact us via live chat with your registered email and we will respond with your data record.

Yes. Submit a deletion request through Account Settings or contact our support team. Deletion is processed after identity verification, subject to any mandatory retention period under applicable local rules.

Only with payment processors — Raast, Easypaisa and JazzCash networks — strictly to complete or verify your transactions. We do not sell personal data to any advertiser, broker or unrelated third party.

Use the cookie consent banner on your first visit to set your preferences, or adjust cookie permissions directly in your browser settings. Changing cookie settings will not affect your account access or saved preferences.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions AccountRegister

How rc888 Handles Your Personal Information

Reach Us About Your Privacy Rights

Email Support

Live Chat

Account Help Centre

Data Handling, Cookies and Account Security

Encrypted Account Storage

Cookie Controls

Retention and Deletion

Third-Party Sharing

Common Questions About Your Data at rc888

01 What personal data does rc888 collect when I open an account?

02 Does rc888 store my JazzCash or Easypaisa PIN?

03 How do I request a copy of the data rc888 holds on me?

04 Can I ask rc888 to delete my account data?

05 Does rc888 share my data with third parties?

06 How can I manage cookies on the rc888 site?

Privacy Policy

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